Purchasing a space in a group entitles you to attend all scheduled sessions. A cooling off period of 14 days applies to the purchase of a space in this group. Within this time, should you wish to cancel, please write to [email protected] . If the first session of the group falls within the 14 day cooling off period, the cooling off period ends at the date and time of the first session. When the cooling off period ends, it is not possible to cancel and receive a refund for your space in the group.

If the teacher falls ill, or if the lesson is cancelled for another reason, you will, as far as feasible, always receive a notification as soon as possible via your inbox on your profile and/or by email. In the first instance, a replacement session or sessions, scheduled at a reasonable replacement date and time will be arranged by the teacher. In instances where this is not possible, a pro-rata refund commensurate with the sessions not delivered will be offered.

In instances where the teacher has set a minimum viable number of students and this is not met 7 days before the group starts, the group will be cancelled. You will be notified via email and a full refund will be provided. Read all our terms and conditions here.