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I’ve Forgotten My Password

I’ve Forgotten My Password - How Do I Log In?

Forgetting your password is not a problem - it happens to the best of us!

Watch the video below or simply follow these easy steps to get back online!



Step 1 - Resetting Your Password

First, you’ll need to tell the site that you’ve forgotten your password.

For this you’ll need:

  • The email address you use on our site

  • Go to your web browser and open www.musictutors.co.uk
  • In the top right corner, you’ll see ‘Log In’. Click on that

  • Type in your email address
  • Click ‘Create/Reset Password’

  • A pop-up will appear - check your email address is correct, then click Get new password’


    • Step 2 - Setting Your New Password

  • Go to your emails and look for an email from MusicTutors with the subject ‘Reset your password’. If you can’t see it, try checking your junk/spam folder.
  • When you find the email, open it and click the button ‘Create new password here!’.

  • A new tab will open:

  • Enter the same email address you’ve been using during these steps
  • Enter your new password in both other boxes.

    • Note: When thinking of your new password, make sure it complies with the following details-

    ‘Your new password must contain a minimum of 8 characters and contain at least 1 capital letter and 1 number.’

  • Click ‘Reset password’.

    • Step 3 - Log in

    You’ll be redirected to the log in page:

  • Type in your email address and new password, then click the button ‘Log in’!

    • You’re now logged in!


    Ok I’m logged in, what happens if I forget my password again?

    We recommend writing down your password in a safe place, if you think you might forget it! But not to worry - if you ever forget your password again, you can always follow these steps again to create a new password!


    Need more help?

    If you need any help, please contact your music service or music hub.

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